One of the things that stood out to me in this article was when Laura said to be "Neutral". It is very easy to be opinionated and to put our point of view first and disregard the other point of view. What she is saying is to observe a feature and give two different viewpoints on the feature, this lets the writer know you understand both sides of the story. Describing the effect the story has as well as suggesting a revision shows the the writer you are able to connect to the story and you understand the roles.
-Patrick
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